Shipping

Returns

Shipping & Returns

We ship Australia-wide from our Sydney warehouse.

  • Orders are processed within 1–2 business days

  • Standard delivery: 2–6 business days (metro areas)

  • Regional deliveries may take longer

Shipping rates are calculated at checkout.

Order tracking

Once your order ships, you’ll receive a tracking link by email.

If there’s an issue with your order, please contact us within 7 days of delivery.

  • Items must be unused and in original condition

  • We don’t accept change-of-mind returns on opened products

Email us at info@cheftape.com.au and we’ll help you out.

Wholesale orders

Wholesale orders have separate shipping terms. Please contact us for details.